Gaming on tongits should always be fun, not stressful. This page gives every Filipino player the tools, tips, and resources to keep their experience healthy and within their means.
Tongits is committed to providing a safe and enjoyable mobile gaming environment for every player in the Philippines. We believe that entertainment should never come at the cost of your financial wellbeing, mental health, or personal relationships. Our platform is designed with built-in tools that let you set spending limits, take breaks, and access support whenever you need it. We work in line with Philippine gaming regulations to ensure that responsible gaming is not just a policy statement — it is a core part of how we operate every day. If you ever feel that gaming is becoming more of a burden than a pleasure, we encourage you to use the resources on this page without hesitation.
You can set daily, weekly, or monthly deposit limits directly from your account settings. Once a limit is in place, it cannot be increased for at least 24 hours — giving you a real cooling-off period. Stick to a budget that fits your lifestyle, not the other way around.
Our self-exclusion and session break tools let you pause your account for a set period — from 24 hours up to several months. During a break, you will not receive any promotional messages. Your account and balance remain safe until you return.
If you feel you need a longer break, our self-exclusion programme lets you close access to your account for an extended period. Contact our support team and we will process your request promptly and without judgment. This option is always available, no questions asked.
Tongits is strictly for players aged 21 and above, in line with Philippine law. We verify age during registration and reserve the right to request additional proof at any time. If you suspect a minor is accessing a gaming account, please report it toour support team immediately so we can take swift action to protect them.
Gaming is meant to be a leisure activity — not a way to earn money or escape from problems. Here are some signs that your gaming habits may need a closer look:
If any of these sound familiar, please reach out to our support team or contact a professional counselling service. Recognising the signs early is the most important step toward getting back in control.
Decide in advance how long you will play each session and stick to it. Use your phone's built-in screen time tools to get an alert when your session is up. Short, planned sessions keep gaming fun and prevent it from eating into your daily routine.
Only play with money you can comfortably afford to lose — treat it the same way you would a night out or a movie ticket. Never use rent money, savings, or borrowed funds for gaming. Setting a fixed peso budget before you start is the single most effective habit you can build.
Gaming should add enjoyment to your day, not stress. If you find yourself playing out of frustration, boredom, or to escape problems, take a step back and do something else. A healthy mindset going into a session makes the whole experience better for everyone.
Log in to your account and go to the Responsible Gaming section in your account settings. From there you can choose a daily, weekly, or monthly deposit limit in Philippine pesos. The limit takes effect immediately and cannot be raised for at least 24 hours after you set it. If you need help finding the setting, our support team is available to guide you through the process. You can also visit our FAQ page for a step-by-step walkthrough.
Once you request self-exclusion, your account will be suspended for the period you choose and you will not be able to log in or place any bets during that time. All marketing communications will be stopped immediately. Your account balance is kept safe and will be available to you once the exclusion period ends, or you can request a withdrawal before the suspension begins. We process all self-exclusion requests as a priority — usually within a few hours. If you need immediate help, please contact our support team directly using the email address in the footer below.
The Philippine Amusement and Gaming Corporation (PAGCOR) provides a responsible gaming helpline for players who need support. The National Council on Problem Gambling also offers confidential counselling services across the Philippines. You can speak to a licensed counsellor who understands the local context and can provide guidance in Filipino or English. Reaching out for help is a sign of strength, not weakness, and all conversations are kept strictly confidential. For more general account and gaming questions, our FAQ page is a good starting point.
Join Filipino players who enjoy tongits on their own terms — with the tools and support to keep every session fun, safe, and within budget.