Your privacy matters to us. This page explains exactly what personal data tongits collects, how we use it, and the rights you have as a player based in the Philippines.
When you register an account on tongits, we collect the personal information you provide directly — including your full name, date of birth, mobile number, and email address. We also collect payment-related details such as your GCash number or bank account information when you make a deposit or request a withdrawal. As you use the platform, we automatically gather technical data including your device type, operating system, browser version, IP address, and session activity logs. This technical data helps us keep the platform secure, diagnose issues quickly, and improve the overall experience for Filipino players. We may also collect information about the games you play, the amounts you wager, and the frequency of your sessions in order to support responsible gaming monitoring. We do not collect sensitive personal information such as government-issued ID numbers unless specifically required for identity verification under applicable Philippine regulations. All data collection is carried out in accordance with the Data Privacy Act of 2012 of the Republic of the Philippines.
The personal data we collect is used primarily to operate and maintain your tongits account, process your deposits and withdrawals in Philippine pesos, and verify your identity when required. We use your contact details to send you important account notifications — such as transaction confirmations, security alerts, and updates to our terms or policies — and we will only send promotional communications if you have opted in to receive them. Session and gameplay data is used internally to monitor for unusual activity, prevent fraud, and ensure the platform remains fair for all players. Aggregated and anonymised data may be used for analytics purposes to understand how Filipino players interact with the platform and to guide future improvements. We do not use your personal data to make automated decisions that have a significant legal or financial impact on you without human review. Your data is never sold, rented, or traded to third-party advertisers or data brokers. If we need to share your information with a payment processor or identity verification provider, we do so only to the extent necessary to complete the service you have requested.
Tongits does not sell or share your personal information with third parties for their own marketing purposes under any circumstances. We may disclose your data to trusted service providers — such as payment processors and identity verification partners — who assist us in operating the platform, but only under strict contractual obligations that require them to protect your information and use it solely for the purpose we specify. In cases where we are legally required to disclose information — for example, in response to a valid court order, regulatory request, or law enforcement inquiry under Philippine law — we will comply with that obligation and, where permitted, notify you of the disclosure. If tongits undergoes a business restructuring, merger, or acquisition, your personal data may be transferred to the successor entity, but it will remain subject to the same privacy protections described in this policy. We do not transfer your personal data outside the Philippines except where necessary to process international payment transactions, and in such cases we ensure that appropriate data protection safeguards are in place. Any third party that receives your data is prohibited from using it for any purpose beyond what is strictly necessary to providethe agreed service. We take third-party data sharing seriously and review all partner agreements regularly to ensure ongoing compliance with Philippine data protection standards.
Tongits uses industry-standard encryption protocols to protect all data transmitted between your device and our servers, ensuring that your personal and financial information cannot be intercepted during transit. Our servers are hosted in secure facilities with restricted physical and digital access, and all staff who handle personal data are trained on data protection obligations under Philippine law. We conduct regular security audits and vulnerability assessments to identify and address potential risks before they can affect our players. In the event of a data breach that is likely to result in harm to your rights or interests, we will notify you and the relevant Philippine regulatory authority within the timeframes required by law. You also play an important role in keeping your account secure — we strongly recommend using a strong, unique password and never sharing your login credentials with anyone. If you suspect that your account has been accessed without your authorisation, please contact our support team immediately so we can take prompt action. We retain your personal data only for as long as is necessary to fulfil the purposes described in this policy or as required by applicable Philippine regulations.
As a player based in the Philippines, you have specific rights under the Data Privacy Act of 2012 regarding the personal information we hold about you. You have the right to be informed about how your data is collected and used, the right to access a copy of the personal data we hold about you, and the right to correct any inaccurate or incomplete information. You may also request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to any legal retention obligations that apply to tongits as a licensed platform. If you believe your data has been processed in a way that violates your rights, you have the right to lodge a complaint with the National Privacy Commission of the Philippines. To exercise any of these rights, you can contact our data protection team using the contact details provided in the footer of this page. We will respond to all verified data subject requests within the timeframes required by applicable law, and we will never penalise you for exercising your privacy rights.
We may update this Privacy Policy from time to time to reflect changes in our data practices, new platform features, or updated requirements under Philippine law. When we make significant changes, we will notify registered players through the contact details associated with their account and update the "Last Updated" date at the top of this page. We encourage you to review this policy periodically so you are always aware of how your personal information is being handled. Continued use of the tongits platform after any changes have been published constitutes your acceptance of the updated policy. If you have questions about any aspect of this Privacy Policy, our FAQ page covers many common data and account queries. For matters not addressed in the FAQ, you are welcome to reach out to our support team directly using the contact information in the footer below. Your trust is important to us, and we are committed to being transparent about how we handle your data at every step.
Common questions Filipino players ask about data and account security on tongits.
No, tongits does not sell, rent, or trade your personal data to any third party for marketing or commercial purposes. Your information is shared only with trusted service providers — such as payment processors — who are contractually bound to protect it and use it solely to deliver the service you requested. We take your privacy seriously and review all third-party agreements regularly to ensure they meet Philippine data protection standards. If you have concerns about how your data is handled, you can review the full details in Section 3 of this Privacy Policy or visit our FAQ page for more information.
You can request a copy of the personal data tongits holds about you by contacting our data protection team using the email address listed in the footer of this page. We will verify your identity before processing the request to ensure your data is not disclosed to an unauthorised person. Once verified, we will provide your data in a commonly used electronic format within the timeframe required by the Data Privacy Act of 2012. If any of the information we hold is inaccurate, you also have the right to request a correction at the same time. For general account queries, our FAQ page is a good starting point before submitting a formal data request.
When you close your tongits account, we will retain your personal data only for as long as required by applicable Philippine regulations — for example, to comply with anti-money laundering record-keeping obligations. Once the mandatory retention period has passed, your data will be securely deleted or anonymised so it can no longer be linked back to you. You will receive a confirmation once your account closure request has been processed. If you change your mind before the retention period ends, please contact our support team as soon as possible. For more details on account closure, visit our FAQ page.
Your data is protected every step of the way. Join Filipino players who trust tongits for a safe, mobile-first gaming experience — all in Philippine pesos.